Passenger Services

Our employees provide with fully professional and fast passenger service.

Lost Luggage

In case of baggage loss or damage a passenger is directed to the Baggage Claims.

General Aviation

Passengers and crews of General Aviation flights require special and individual service.

PRM

We make every effort to ensure trouble-free travel for people with disabilities in the most comfortable conditions.

If You would like to use our service?

CLICK

WRO-LOT Airline Services Ltd.

We are handling agent operating at the airport in Wroclaw since 1995, engaged in business activities in the field of ground handling of aircraft, passengers and their luggage. 

The most important for us is the satisfaction of our customers: Airlines and their passengers and therefore we treat each individual to offer services best adapted to your needs. We want to continuously evolve by using the latest technologies and professional training for our employees.

As a member of IATA Ground Handling Council, the Company WRO-LOT Airline Services has all the required certificates and licenses used for professional, responsible and efficient ground handling of aircraft.